Dignity & Services Privacy Policy

Last Updated: 24/03/25
 

1. Introduction
Dignity & Services is committed to protecting your personal data in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, and safeguard your information.
 

2. Information We Collect
We may collect:

• Personal details (name, email, phone number).

• Donation history and payment details.

• Website usage data via cookies.
   

3. How We Use Your Data
Your data helps us:

• Process donations and send receipts.

• Communicate updates and fundraising appeals.

• Improve our website and services.
   

4. Data Sharing
We do not sell your data. We may share it with:

• Payment processors (e.g. Stripe).

• Functionality partners (e.g. Zoho).

• Government authorities if legally required.
   

5. Security & Retention
We use encryption and secure storage. Data is retained for seven years unless legally required longer.
 

6. Your Rights
You may:

• Request access to your data.

• Correct inaccuracies.

• Opt out of marketing communications.
   

7. Cookies
Our website uses cookies to improve functionality. You can disable them in your browser settings.

8. Changes to This Policy
We may update this policy; changes will be posted here.

9. Contact Us
For privacy concerns, email Akma Azni at info@dignityandservices.org.